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How to enroll the device on mSuite portal

28-04-2020 17:32:50 0 0

Overview:

This document describes the standard process to enroll the device on mSuite portal.

What is enrollment?

Device enrollment connects the device with Seqrite mSuite portal.

Enrollment via Email/SMS: In this type of enrollment, the device enrollment request is sent via email or SMS. This enrollment is beneficial when the devices are not with the admin, but with the users.

Enrollment via QR code: With this option, the device enrollment is done by scanning the QR Code. This enrollment is carried out when the device is with the admin.

Enrollment via ADO Enablement: For this type of enrollment user need user to refer Enrollment guide on the device List Page.

What is the Send Enrollment request and how does it work?

The Send Enrollment request option is used by the admin. From the mSuite portal, the admin sends an enrollment email and also an SMS to the user whose device needs to be enrolled with mSuite. It contains the client app download link, OTP, and the company code. The device users can download the client app and complete the enrollment process by entering the OTP and company code on the enrollment wizard.


System Requirements:

Android devices 5.0.1 and later

iOS devices with OS 10 and above

Devices must be connected with Internet

Commercial 2G or 3G or 4G Wi-Fi network


You can enroll your device using the following options:

Enrollment via Email/SMS:

1. Log on to the Seqrite mSuite portal and click on Devices.

2. On Devices list page, select single or multiple devices.

3. From the With selected list, select Send Enrollment Request > Enrollment via Email/SMS > and then click Submit.

4. After sending the enrollment request, the device user receives the enrollment details (Company Code and OTP) via Email and SMS. The user has to tap the enrollment link on the device, which navigates the user to the enrollment screen. The user has to follow the instructions given on the enrollment screen. The user must download and install the mSuite client app and enter the Company Code and OTP in the given text boxes on the enrollment wizard.

5. After the device user enters the correct details on the device, the user enrollment will be completed.


2. Enrollment via QR code:

1. Log on to the Seqrite mSuite portal and click Manage > Devices > select the device.

2. On Devices list page, select single or multiple devices.

3. From the With selected list, select Send Enrollment Request > Enrollment via QR Code > click Submit.In the enrollment details dialog, the company code, OTP, Enrollment URL, Owner Email, Device Id, and the Auto Approval check box is displayed.The Auto Approval check box will be selected by default to approve the device automatically.Bring the device in front of the computer screen to scan the QR code

4. On the Enrollment Details screen of the device, tap the arrow available on the header of the enrollment wizard. The Scan QR Code option is displayed.

5. Tap the arrow next to the Scan QR Code option to scan the QR code on the device. The camera app opens.

6. Bring the device before the QR code available on the computer and scan it.

7. After the QR code is detected, the Activate Device Admin screen is displayed on the device.

8. To activate the Device Admin, tap Activate. The QR code details will be validated. The device gets enrolled with the help of QR code.

Please contact Seqrite Technical Support for more assistance.

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