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How to troubleshoot unable to login console page||Getting redirected to index.htm?#

02-04-2020 16:11:39 1 0

Issue: How to troubleshoot unable to login console page||Getting redirected to index.htm?#


Overview: 
This document guide's steps to resolve EPS console log in issue occurred due to ASP.net application.

Applicable version : EPS 6.0 and above.


Symptoms: While opening the web page getting below error for the console web page.

NOTE: 

The cause of the issue: ASP.net not functioning properly in the system.

Procedure: 

 1.Open Command prompt with admin rights.

A] Click Start, click All Programs, and then click Accessories.

B] Right-click Command prompt, and then click Run as administrator.

C] If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.


 2. Browse the navigate to the below location through the command prompt.

%windir%\Microsoft.NET\Framework\v4.0.30319

 3. Execute the below command without quotes in the command prompt.

aspnet_regiis.exe -i

4. After execution of the above command it should be output as below in the command prompt.

Finished installing ASP.NET <4.0.30319.0>

After performing this steps reported issue should get resolved.

Please contact Seqrite Technical Support for more assistance.

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