Description:
This article will be help-full to identify & resolve issue related to update manger status showing offline on Seqrite EPS web console
Issue Story:
Update Manager Status Showing Offline On Seqrite EPS Web Console
Reason:
Scenario 1:
Scenario 2:
Resolution:
Upon encountering the issue mentioned above follow below process to resolve the issue.
Scenario 1:
Click on Windows Start > Run or press Window Key+ R to open Run menu
Type services.msc to open Services Management Console
Verify status of “Client Agent 7.2” Service and “Update Manager 7.2” services
Important:
Scenario 2:
Revert Seqrite EPS console system’s Host-name & IP address which were configured at the time of Seqrite EPS Console installation & restart system once
Please contact Seqrite Technical Support for more assistance.