Due to additional security measures, we have implemented Multi-Factor Authentication (MFA) on this Support Portal. Please log in using your registered email ID or phone number. In case of any difficulty, kindly reach out to Seqrite Support by emailing us at "support@seqrite.com".

How to resolve keyboard block after installed Seqrite cloud client: EPS Cloud (UEM)

25-05-2022 15:56:12

How to resolved keyboard block after installed Seqrite cloud client

Some time keyboard and mouse blocked after installation of Seqrite cloud client.

We can resolve this issue by following below mentioned some steps

Step 1:- Login on system with help of virtual key board with below mentioned step

A:- click on window narrator tab

B:- select On-screen keyboard ( Select option as per OS)

C:- Login on Window OS with help of virtual keyboard

Step 2:- After successfully login on system open registry with below mentioned steps.

A) Search "regedit" and open with administrator privilege

Also your can open type “regedit” on run

Step 3:- Open below mention registry


A) Take backup of above mentioned registry.

B) Delete “ kbfltr “ from UpperFilters

c) Save the changing

D) Restart the system

E) After restarted this issue got resolved.

If not, kindly contact Seqrite Tech support by mail on Support@seqrite.com