Type: Internal

Overview: This article helps you to understand and resolve Seqrite EPS 7.6 client installation challenge on Windows 7, Windows Server 2008 and Windows Server 2008 R2 systems.

Applicable Versions: Seqrite EPS 7.6

Affected OS: Windows 7, Windows Server 2008, Windows Server 2008 R2

Error:

On Windows 7 : Seqrite EPS 7.6 installation error may occur if OS is not patched up by Windows Service Pack 1 and KB4490628, KB4474419

On Windows Server 2008 / 2008 R2 : Seqrite EPS 7.6 installation error may occur if OS is not patched up by KB4490628, KB4474419

Note :

To confirm this scenario, kindly check admn.log generated at the root of system volume for below errors.

Error Log :
----------------------------------------------------------------------------
DD-MM-YYYY HH:MM:SS 00000B58 aginst.exe CheckForSHA1DepreciatedOS SHA1 Certificate is deprecated so exiting.
DD-MM-YYYY HH:MM:SS 00000B58 aginst.exe CheckForSHA1DepreciatedOS SHA1 Certificate is deprecated so EXITING for OS ver: 50033.
DD-MM-YYYY HH:MM:SS 00000B58 aginst.exe Install CheckForSHA1DepreciatedOS failed
DD-MM-YYYY HH:MM:SS 00000B58 aginst.exe InitInstance Install failed.
----------------------------------------------------------------------------

Resolution Steps / Configuration Steps / Procedure:

Step 1:

Kindly check Windows properties to make sure that Service pack1 is installed or not.

To check Windows Service Pack status use below command :

Press Win+ R (from keyboard)>> Run>> winver >> OK

Step 2 : 

Kindly verify System type (32 bit /64 bit ) of the operating system as per below procedure : 

1.Go to Control Panel > System and Security > System.

2.Look at the System type under System.

Step 3 :

Verify Windows  update status :

1. Go to Control Panel > Windows Update> View update history.

Step 4 : 

For Windows 7 : If Service Pack 1 is not applied, kindly visit below link to download and apply the Service Pack 1 as per System type (32/64 bit, Refer Step 1 to check system type) :

Windows 7 Service Pack 1 for 32 Bit: Download Link

Windows 7 Service Pack 1 for 64 Bit: Download Link

Note : Restart is required after applying Service Pack 1.

Step 5 :

Note : Restart is required after applying required patches.

For detailed information kindly refer below blog: https://www.seqrite.com/blog/seqrite-announces-sha-1-deprecation-for-its-products/

Step 6:

Post installation of above Service Pack ( If applicable) and required patches, make sure system is restarted before proceeding with Seqrite EPS 7.6 client installation.

Post installation of above Service Pack 1 and required patches make sure system is restarted and proceed with Seqrite EPS 7.6 client installation.