Overview:

This article addresses compatibility issues between Seqrite Agents (XDR, ZTNA, Data Privacy) and Windows 11 after upgrading to patch 24H2 or later.

Issue Description

After upgrading to Windows 11 patch 24H2+, Seqrite agents may encounter functionality issues.

1. Product Agent may get disabled.

2. Information from Endpoints may not be shared with Seqrite SaaS Products.

3. Duplicate Endpoint entries on Seqrite's Centralized Security Management console.

Resolution

Upgrade Endpoints to latest Seqrite Universal Agent version 1.3.7+ that is compatible with Windows 11.
OR Download and run the latest product installers on affected endpoints.

For further assistance, contact Seqrite Technical Support.