Dear Valued Customer, We are upgrading our customer portal to enhance your experience. For Support, please send mail on support@seqrite.com Thank you for your patience and understanding. Best regards, Seqrite

How-To Articles

How to reset or disable Two-factor Authentication of Seqrite EPS Cloud Account with HawkkEye.

14-01-2022 02:23:19

Type: External

Overview:
This Article helps users to reset or disable Two-factor Authentication (2FA) for Seqrite EPS Cloud License/30 Days Trial license.

Prerequisites:

  • System with an Internet connection.

Resetting Two-factor Authentication
1. Log in into the HawkkEye Console.
2. Go to Profile > Edit profile. (Figure 1)

Figure 1:

The Edit Profile window appears.

3. Click Reset 2FA.(Figure 2)

Figure 2:

The confirmation dialog appears.
4. Click Yes. (Figure 3)

Figure 3:

The 2FA will be reset. You need to register for 2FA on next login.( Figure 4)

Figure 4:

Disabling Two-factor Authentication
Note: Seqrite does NOT recommend disabling Two-factor Authentication due to the risk of unauthorized access.


1. Log in into the HawkkEye Console.
2. Go to Profile > Edit profile. (Figure 5)

Figure 5:

The Edit Profile window appears.
3. Clear the Enable Two-factor Authentication (2FA) check box. (Figure 6)
4. Click Save.

Figure 6:

The 2 Factor Authentication will be disabled.