Due to additional security measures, we have implemented Multi-Factor Authentication (MFA) on this Support Portal. Please log in using your registered email ID or phone number. In case of any difficulty, kindly reach out to Seqrite Support by emailing us at "support@seqrite.com".

Seqrite Endpoint Security Cloud supports the Windows 10 19H2 Update released in Nov 2019: EPS Cloud (UEM)

19-02-2020 16:55:21


Microsoft has recently come up with a new update for Windows 10 PCs, called Windows 10 November 2019 Update also known as Version 1909 and code named "19H2”.

Here we’ll list down some of the highlights of this update and see how Seqrite Endpoint Security Cloud is compatible with this OS.

Highlights of Windows 10 November 2019 Update.

  1. Enhanced Microsoft Edge web browser experience.
  2. Introduction of a new button “Manage notifications” to the top of Action Center that launches the main “Notifications & actions” Settings page. The new “Reserved Storage” feature through which, some disk space will be reserved to be used for updates, apps, temporary files, and system caches, to ensure that critical OS functions always have access to disk space.
  3. Notifications settings under Settings > System > Notifications will now default to sorting senders of notification by most recently shown notification, rather than senders’ names. This makes it easier to find and configure frequent and recent senders. A new setting is also available to turn off notification alert tune.
  4. The navigation pane on the Start menu now expands when you hover over it, to let you know where the click action may lead you.
  5. Options to configure and turn off notifications from an app/website are also shown right on the notification, both as a banner and in Action Center.
  6. Added the ability for Narrator and other assistive technologies to read and learn where the Fn (function) key is located on the keyboard and what its current status is, locked or unlocked.
  7. Updated the search box in File Explorer powered by Windows Search. This change will help integrate OneDrive content online with the traditional indexed results.
  8. Enabled the ability for enterprises to supplement Windows 10 in Secure Mode policy to allow traditional Win32 (desktop) apps from Microsoft Intune.
  9. Enabled Windows Defender Credential Guard for ARM64 devices, for additional protection against credential theft for enterprises deploying ARM64 devices in the organizations.

Supported Seqrite Endpoint Security Cloud Versions

1. For Existing Users

Users having Seqrite EPS Cloud 1.2 or later must take the latest Client Updates on Windows 10 19H1[Version 1903] first. Then they can upgrade Windows operating system (OS) to Windows 10 19H2 [Version 1909]. As Windows 10 19H2 is an update package and should be installed on top of Windows 10 19H1.

Recommendation – After receiving the latest Client Updates, restart your PC. Then migrate to Windows 10 19H2.

2. For New Users

Fresh Install – Our latest version of Seqrite EPS Cloud 1.3 is compatible with Windows 10 November 2019 Update.


How to apply the latest Client Update?

  • The update will be applied automatically if Automatic Update in is turned ON.
  • You can also apply the update manually, by following any one of these methods:
    1. On the client dashboard , click the Update Now
    2. Go to Help > About and click Update Now.
    3. Right-click on the Seqrite in the system tray and click Update Now.
    4. Go to Start > All Programs > Quick Update > Select the mode you prefer for updating Seqrite and click Next.

How to ensure if the Client update has been successfully installed and is compatible with Windows 10 November 2019 Update?

If your Client Virus Database Date is latest, it means it is compatible with Windows 10 19H2.

If you have any queries about Windows 10 19H2 and Seqrite Endpoint Security Cloud client, please call us on 1800-212-7377 or drop us a message in the comments section below.