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Unable to fetch reports on EPS console - Error: No Data Available

18-04-2020 19:18:19

Overview:
Reports section on EPS console shows “No Data Available” while trying to fetch any reports.


Applicable Versions: All

Steps to follow:
- Open the Seqrite Antivirus
- Click Settings > Toggle OFF Self Protection > Click OK


- Open services.msc from the Start menu
- Locate Agent server 7.x service and restart the service
- Locate My Sql for EPS 7.x service and restart the service
- Re-login to EPS console
- Click on the Reports Tab on the dashboard

In case of any query or required assistance, you may raise a ticket on below link so that our Technical Support Team can assist you to resolve your query https://techsupport.seqrite.com/