Due to additional security measures, we have implemented Multi-Factor Authentication (MFA) on this Support Portal. Please log in using your registered email ID or phone number. In case of any difficulty, kindly reach out to Seqrite Support by emailing us at "support@seqrite.com".

How-To Articles

How to create Bootable USB with rescue ISO using WinPE SEM 1.2.3

27-10-2020 12:18:15

Overview: This knowledge base article discusses how to recover data or decrypt endpoint which is not booting due to OS corruption or user need to re-install/repair OS.

Applicable Versions:

Windows XP,7, 8, 8.1 and 10 32 and 64 bit (Max version support build 2009)

Windows server 2008, 2012 and 2016, 2019 64 bit (Max version support build 1903)

Note: User should remember the password of the encrypted endpoint. If the user does not remember password of the affected endpoint. He/She can contact the administrator for the recovery password of the affected endpoint.

Below are the steps to be followed to create a Bootable USB with rescue iso:

To rescue using WinPE:
On your computer, download the Rescue ISO (WinPE) from link http://dlupdate.quickheal.com/builds/seqrite/sem/0123/en/tools/sem123_x64.ISO
1. Download the Refus from https://rufus.ie/
2. Run the Rufus.exe
3. Select the downloaded ISO file by clicking the Select button.
4. Connect the USB drive.
5. Click the Start button.

It will create the Bootable USB with rescue ISO. You must perform the following steps on the affected computer:
i. Boot the computer from a bootable USB drive.
If you’re booting from USB media, you must change the BIOS boot order so the USB device is listed first. Otherwise, the computer will load from the hard drive as normal.

Start by plugging the USB drive into a USB port. Then to change the BIOS boot sequence:
1. Press the Power button for your computer.
2. During the initial startup screen, press ESC, F1, F2, F8 or F10. (Depending on the company that created your version of BIOS, a menu may appear.)
3. When you choose to enter BIOS Setup, the setup utility page will appear.
4. Using the arrow keys on your keyboard, select the BOOT tab. All of the available system devices will be displayed in order of their boot priority. You can reorder the devices here.
5. Move USB to be first in the boot sequence.
ii. Computer starts through rescue ISO.
iii. On desktop, double-click the Seqrite Volume Encryption icon.
iv. Seqrite Volume encryption interface is opened.
V. Right click on OS volume (which contains OS file). Click on Decrypt button
vi. Enter the PreBoot password to decrypt volume and start decryption.

Please contact Seqrite Technical Support for more assistance.