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Knowledge Base Articles

EPS Web console page not displayed - Incorrect target path

02-04-2020 16:30:12

Issue: EPS Web console page not displayed - Incorrect target path


This issue occurs if Seqrite EPS console Internet Explorer (IE) shortcut is modified.

This article describes what steps we need to follow in order to resolve the issue.

Applicable versions: EPS 6.0 and above.

Cause of issue:
-Target path may get modified due to potentially unwanted programs, that get installed.
-If user manually changes target path.

Symptoms :

-> If the target path is incorrect, IE will not display the console web page:

-> Check Target path in Seqrite EPS console IE properties

-> To resolve this issue, we need to correct the target path.

Steps :

1) Open the console web page link Manually by using Host Name Or IP address.

For the above 7.6 version Syntax:

https://[IP address] Or [Host Name]:[SSL Port]/


2) Copy this URL from the address bar of IE & then Add this location to Seqrite EPS console IE shortcut properties target path.

Ex: Target path: "C:\Program Files\Internet Explorer\iexplore.exe"

Add this URL after Double inverted comma (“) Give space then paste. Click on Apply-> Ok.

Open EPS console website with Seqrite EPS console IE shortcut.

The console web page will be opened.

Please contact Seqrite Technical Support for more assistance.